Privacy Policy
How we collect, use, and protect your personal data
Last updated: February 2026
Overview
Karseekr Sdn Bhd ("we", "us", or "our") operates the Karseekr platform (karseekr.com). This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and its 2024 amendments.
Data We Collect
We collect personal data that you provide directly to us, including your name, email address, phone number, and location when you create an account, submit enquiries, or use our services. We also collect usage data automatically, including your IP address, browser type, pages visited, and interaction patterns to improve our platform.
How We Use Your Data
We use your personal data to provide and improve our automotive marketplace services, process your enquiries and bookings, communicate with you about our services, personalise your experience with AI-powered recommendations, comply with legal obligations, and protect against fraud and security threats.
Data Sharing
We may share your personal data with verified automotive dealers when you make an enquiry or booking, service providers who assist our operations (payment processors, hosting providers, analytics services), and regulatory authorities when required by law. We do not sell your personal data to third parties.
Your Rights Under PDPA
Under Malaysia's PDPA, you have the right to access your personal data held by us, correct any inaccurate personal data, withdraw consent for data processing, request deletion of your personal data, and be informed about how your data is being used. To exercise these rights, contact our Data Protection Officer.
Data Security
We implement appropriate technical and organisational measures to protect your personal data, including encryption of data in transit and at rest, regular security assessments, access controls, and staff training on data protection practices.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyse site usage, and personalise content. You can manage cookie preferences through your browser settings. Essential cookies are required for the platform to function and cannot be disabled.
Contact Us
For privacy-related enquiries or to exercise your data rights, contact our Data Protection Officer at privacy@karseekr.com or write to Karseekr Sdn Bhd, Kuala Lumpur, Malaysia.